Client Services
Institutional investors face significant data challenges. Source data is often inaccurate or incomplete, and successful investors generally lack the internal data management processes and people necessary to resolve data issues and maintain a single source of truth. VmX’s services team combines deep real estate and data knowledge to offer a wide range of data support - from onboarding and enrichment to remediation and governance.
Data Onboarding
On behalf of clients, VmX’s team works with property managers and 3rd party data providers to access and integrate source data via a broad range of systems and formats. Through an automated onboarding portal, clients can monitor data integrations on a detailed, real-time basis.
Data Remediation
The remediation of data quality issues at this scale requires coordination among stakeholders and data providers to ensure a common understanding of the issue, facilitate required changes and confirm resolution. VmX provides this high-touch service, reducing operational overhead for our clients.
Data Augmentation
VmX not only aggregates and synthesizes clients’ internal data, but also augments it with third party datasets (structured and unstructured) to identify portfolio level trends, drive deal-level insights and accelerate client conviction.
Data Quality
Maintaining data quality is a challenge for any investor ingesting high-volume, complex data sets from diverse sources. VmX utilizes dedicated SMEs and automated tooling to identify and report on data quality issues, and conduct root cause analysis on critical or more complex issues as they arise.
Data Governance
As part of establishing a single source of truth, VmX’s services team assists clients in establishing, maintaining and auditing comprehensive data governance systems, processes and materials, with a focus on data source, lineage, ownership, provenance, permissions, and privacy/compliance.
Data Analytics
Consolidating your global data portfolio within the VmX platform unlocks previously impossible analytical capabilities. In addition to standard VmX reporting, our services team can guide your strategic roadmap, from automating internal reports to driving cutting-edge AI-based analytics.